Africa is Embracing Artificial Intelligence To Optimize Business Processes

In recent times, more machines have been developed to carry out very complex operations including daily business activities. So many businesses in Africa have become more effective and productive since the application of Artificial Intelligence in performing human-intellectual tasks.

A lot of businesses in Africa have embraced Artificial Intelligence. Check them out!

United Bank of Africa

The United Bank for Africa (UBA) recently launched Leo, an AI-powered Facebook Messenger bot that allows subscribers to perform banking transactions. The Chatbot, Leo responds to complaints from customers as regards transactions and addresses the identified issues to proffer solutions. This is a welcome improvement to UBA’s finance services.

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Kudi

Kudi, a Nigerian fintech startup provides access to electronic banking and financial services by leveraging conversational interfaces, Natural Language Processing, and AI technologies. Users can purchase mobile airtime, transfer money and pay for TV bills via chat using Messenger, Skype, Telegram, Slack, etc.

CLEVVA

 

South African startup, CLEVVA allows non-coding business teams rapidly capture complex expert logic into Virtual Advisor apps to drive sales and perform technical consultation. Staff can use these apps to navigate decisions and actions in real time, without having to be trained beforehand.

Tuteria

Tuteria is a Nigerian Educational startup that uses artificial intelligence to match qualified tutors with students according to location and budget. Isn’t it amazing how thousands of tutors can create a free Tuteria account to offer private tutoring and book lessons anywhere in Nigeria? Also, people interested in learning particular skills can also connect with tutors all over the county.


See Also: 5 Techpreneurs Transforming Africa in the Global Science


Awamo

Awamo, a Ugandan fintech startup offers technological solutions to microfinance institutions. Its platform helps digitize business procedures, credit information sharing, and many other services using mobile devices. Kudos to Awamo!

Aerobotics

Aerobotics uses machine learning to analyze maps and extract actionable information for crops such as wheat, citrus, and sugar cane. Its farming consultation services are used in South Africa, Australia, and the UK. Aerobotics is a South African startup company.

Affectiva

 

Egyptian startup, Affectiva’s designs “emotion recognition products” which gathers data from the company’s extensive database to detect moods and make decisions based on facial expressions. More than 1,400 healthcare, automotive and gaming brands use its AI emotion technology. In 2017, Affectiva was cited in Forbes’ 10 Hottest Artificial Intelligence Technologies list. Yippee!

 

Artificial intelligence is not here to replace humans but to augment our abilities and make work easier and efficient. Because AI algorithms learn differently than humans, they are able to see relationships and patterns to minute details. Applied Artificial Intelligence has the potential to speed up and manage business processes in Africa.

Advancements in AI has seen exponential increase leading to questions and conversations about its development and the regulations that must be created to ensure job security. This technology, when properly harnessed can be a tool for businesses to expand and become more profitable when integrated to daily processes.

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