South African Based airline FlySafair announced that its passengers can now send their boarding passes to their phones through WhatsApp, on completion of their check-in process. This initiative will enable passengers who use third-party booking mode and those whose contact number were incorrect to provide a new number that will receive the boarding pass. This process will also permit multiple sending of boarding passes to different passengers individually via WhatsApp.
According to Kirby Gordon, FlySafair’s head of sales and distribution, the process is to ease the travel experience. He said, “Over and above providing a low-fare and on-time travel experience, we want to ensure that our passengers have access to a hassle-free experience. And that is what we aim to achieve by enabling our passengers to receive their boarding pass via WhatsApp.
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Our commitment to provide a solid and convenient experience goes beyond the service our passengers receive in the skies, it begins on the ground.”
The passengers will receive these options upon completion of the boarding process online in a process that involves:
Print boarding pass
Email boarding pass
Download boarding pass directly to device
Send boarding pass to a contact number of choice, via WhatsApp
Established in 1965, Safair Operation is a South Africa-based aviation company that is located at O.R Tambo International Airport in Kempton Park, South Africa. The company operates one of the world’s largest fleets- the civil Lockheed L-100 Hercules cargo aircraft. They offer aircraft chartering, leasing and sales, contract operations and leasing services, flight crew leasing and training, aircraft maintenance and modification, aviation safety and medical training, and operations support. FlySafair is a subsidiary of Safair, it was launched in 2013.