Ethiopian Airlines has deepened its offerings with the launch of Wi-Fi connectivity for its passengers. It also introduced a new on board offer to improve its customer service. Passengers on the Airbus A350 fleet will experience this new service offering firsthand.
The airline leveraged the Ka-band satellite broadband technology to roll-out the service. The new service will be available to a few Ethiopian Airlines passengers immediately with expansion to follow later.
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Founded in 1945, Ethiopian Airlines is Africa’s biggest and the most profitable carrier. It flies to about 95 international destinations across 50 African cities and the 5 continents in the world.
According to, Group CEO of Ethiopian Airlines, Tewolde Gebre Mariam; this addition is the carrier’s persistent efforts to add to passengers’ comfort whilst keeping up with the technology of the day. She said, “As a customer-centric airline, we will remain focused on continuous service excellence, taking advantage of emerging technologies and infrastructure.”
Passengers can purchase the Wi-Fi at the Ethiopian Airlines’ sales outlets, boarding gates, in-flight and also via ShebaMiles—a platform run by the national carrier.
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