NSSF, Safaricom Drives Seamless Transaction

Safaricom’s M-PESA is now accessible to the members of the National Social Security Fund (NSSF). The announcement was made official yesterday in a meeting between the two organizations at the Safaricom headquarter.

NSSF says that the partnership will play a key role in transitioning its operations to a cashless system that is projected to increase convenience by automating payment services.

“The platform we are launching today, will make contributing to NSSF easy and effortless, We are aware that we have an enormous task ahead in meeting public expectations in our new role as a pension fund and I wish to assure you that the Fund is striving to enhance the member experience and we have a couple of initiatives that we shall roll out in the next couple of months,” noted Dr. Julius Karangi, Chairman Board of Trustees, NSSF.

“We are proud for NSSF to have selected Safaricom as a partner in their shift to fully automated and cashless operations. More of our enterprise customers are adopting digitization as they increasingly focus on their customers’ needs. By cutting down on time spent handling and reconciling cash payments, the NSSF and its members can now enjoy the benefits of increased operational efficiency,” said Rita Okuthe, Chief Enterprise Business Officer, Safaricom.

How to Make Payments via M-PESA

Go to mpesa menu and select payment services
Select Pay Bill in the Mpesa menu
Enter NSSF Business number: 333300
Enter the 9 Digit NSSF Number you wish to pay for
Enter the amount you want to pay (Between Ksh 200- 70,000)
Enter your Mpesa pin
Confirm details and press OK
You will receive a text message confirming that the amount has been sent to NSSF

Members can track their payments online or via the M-PESA mobile app. This implies that there won’t be a need to visit NSSF offices for payments. Also, organizations with under 20 employees can remit staff contributions using M-PESA after submitting payroll data to NSSF.