Old Mutual Limited, a Pan-African financial service group is leveraging Amazon Web Service (AWS) infrastructure and cloud services to improve customer experience. To this effect, Old Mutual will migrate its digital customer platforms, core insurance applications and administration systems to cloud.
Old Mutual is integrating AWS’s analytics and machine learning services to its business processes. AWS experts will migrate over 1000 applications to the cloud, and shut down its data centres by 2022. Old Mutual will leverage AWS functionality, performance, reliable global infrastructure, and security to modernize its infrastructure, innovate and personalize the banking experience for customers.
Old Mutual is a Pan-African financial services group that offers financial solutions to retail and corporate customers across 14 countries. After 170 years of operations across Africa, the group seeks to restructure using Amazon Web Services.
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AWS is building a data stream for Old Mutual called Information Fabric to build more personalized applications for customers. This will provide a single, consistent view for customers wishing to access their financial portfolio. Old Mutual has also developed a chatbot for interfacing with customers using Amazon Lex. It will provide instant responses to voice, email, web or texts from customers for 24hrs a day.
Amazon is offering other AWS machine learning technologies such as Amazon SageMaker for building and deploying machine learning models and Amazon Personalize to develop real-time and automated financial services.
Amazon Web Services is a cloud platform that is broadly utilized by top companies in the world. It offers over 165 services for computing, storage, databases, networking, analytics, robotics, machine learning, artificial intelligence, etc. Old Mutual has joined its millions of customers to power their infrastructure and lower operational cost.
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