Orange Money, in partnership with African fintech platform JUMO, has officially launched a small loans service in Zambia, aiming to expand access to financial services for underserved and unbanked populations.
The new service allows Orange Money users in Zambia to apply for small loans directly through their mobile phones. With no need for collateral or formal credit history, the loans are approved based on the user’s mobile wallet activity and repayment history. JUMO’s advanced AI and machine learning platform powers the credit scoring process, ensuring that lending is both inclusive and responsible.
This initiative is part of Orange Money’s broader strategy to deepen financial inclusion across Africa. The company already operates in over a dozen countries and serves millions of mobile money customers. By partnering with JUMO, it aims to provide a seamless digital lending experience that supports small-scale entrepreneurs, informal traders, and individuals who often lack access to traditional credit.
The launch in Zambia marks the first step in a wider rollout planned across Orange Money’s African markets. Customers can access the loan service via USSD codes or through the Orange Money app. Loans are disbursed instantly and repaid through automated deductions over a fixed term.
Speaking about the launch, Orange Money executives highlighted the importance of mobile-based credit solutions in boosting economic participation and reducing financial exclusion. JUMO representatives echoed this, emphasizing their commitment to delivering inclusive financial services at scale.
The new loan service is expected to play a key role in supporting micro-enterprises and individuals with working capital needs, especially in areas where banking infrastructure is limited.
With this launch, Orange Money and JUMO continue to drive innovation in Africa’s fintech space, offering practical, user-friendly tools that meet the daily financial needs of millions.
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