Ride-hailing app, Uber has launched new safety features for its South Africa’s customers and drivers. The new features are being introduced in 38 countries and will be roll out in the next few weeks to riders, drivers and delivery partners using the app across Europe, the Middle East and Africa.
The company announced that the Safety Toolkit is aimed at reducing risk that come with using the app. “These new safety features will be a phased roll-out and not all riders, drivers and delivery partners will have access to the features immediately,” Uber said.
The new feature includes: Emergency button, Trusted contacts, Safety centre, and Speed alerts.
- Emergency button: With the push of a button in the app, riders, drivers and delivery partners can connect directly to private emergency services and security response when needed through a third-party private security supplier.
- Safety centre: A new app-housed safety information hub where users can find information on some of the key existing safety tools in the app, including access to a 24/7 team, information on the driver and the car, trip GPS tracking and the rating and feedback system.
- Trusted contacts: Riders can now easily designate five friends or family members as “trusted contacts” and, with a single tap, share their trip information.
- Speed alerts: A feature which reminds drivers and delivery partners to maintain a safe speed within the prescribed speed limits.
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